Terms & Conditions

Discount
10% discount on every single purchase of Christmas hampers of HK$/MOP$10,000 or above.

How to Order
Availability is limited, please order early. To avoid disappointment, orders and payments should reach us by Monday 14th December 2020. For Tung Chung, Discovery Bay, Ma Wan and Airport deliveries, please place your order by Monday 14th December 2020. For Macau deliveries, please place your order by Wednesday 16th December 2020.

In Person
Please hand in the completed order form with payment to any Marks & Spencer store.

By Post
Please return the completed form together with a cheque (made payable to “ALF Retail Hong Kong Limited”) to Suite 1009, 10/F, Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Kowloon. Please specify “Christmas Hamper 2020” on the envelope. Receipt will be posted upon cheque clearance.

Delivery Zone, Periods & Time
Except for Outlying Islands, deliveries are available to the following areas at the following periods*:
1a. The whole of Hong Kong Island
1b. Kowloon Peninsula
1c. New Territories Districts
1d. Macau
      Please choose either one of the following delivery periods*:
     .Between Wednesday 18th November and Saturday 21st November 2020, 9am –6pm
     .Between Monday 23rd November and Saturday 28th November 2020, 9am – 6pm
     .Between Monday 30th November and Saturday 5th December 2020, 9am – 6pm
     .Between Monday 7th December and Saturday 12th December 2020, 9am – 6pm
     .Between Monday 14th December and Saturday 19th December 2020, 9am – 6pm
     .Between Monday 21st December and Saturday 23rd December 2020, 9am – 6pm
2.   Tung Chung and Airport
     .On Friday 18th December 2020, 9am - 6pm (HK$40 toll will be charged)
3.   Ma Wan (only restricted to Park Island and Tin Liu New Village)
     .On Friday 18th December 2020, 10:30am - 3pm (HK$40 toll will be charged)
4.   Discovery Bay
     .On Saturday 19th December 2020, 9am - 6pm (HK$181 toll will be charged)
*Please allow 5 working days for delivery from the date of order.

Conditions
1. In the event of supply diffculties, we reserve the right to substitute goods, baskets or packaging.
2. Items can only be returned if faulty or damaged on receipt.
3. Items containing alcohol are only available to customers 18-year-old or above.
4. The weights and capacities given are approximate only.
5. Reproduction of colours is as accurate as the photographic and printing processes will allow.
6. Photography for reference only. Please refer to specific text for hamper contents.
7. Please refer to our Privacy Policy posted on the website at 
    https://www.marksandspencer.com/hk/customer-service/privacy-security/privacy-policy.html

If you have any query, please feel free to call (852) 3656 2253, whatsapp (852) 9337 6631 
(Mon-Fri, 9:00am-6:00pm) or email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Stores Address

Hong Kong Island
Central Tower, Basement - 1/F, 22-28 Queen’s Road Central, Central
2921 8323
Cityplaza Two, Shops 130, Taikooshing
2921 8721
Kowloon
Whampoa Garden, Shop G21, G22B & G23, Site 11, Hung Hom
2450 1770
iSQUARE, Shops G3A-G3C & UG3-UG4, Tsimshatsui
2926 6080
Festival Walk, Unit LG1-01, Kowloon Tong
2928 2211
Telford Plaza I, Shop G3, Kowloon Bay
2148 6000
Plaza Hollywood, Shop 101, Diamond Hill
2927 6484
Olympian City 2, Shop G43-50, Tai Kok Tsui
2927 6484
New Territories
Maritime Square, Shops 101-102 & 219-220, Tsing Yi
2920 2343
Citywalk, Shops G01 & UG66, No.1 Yeung Uk Road, Tsuen Wan
2929 4100
East Point City, Shop 199, Tseung Kwan O
2926 6848
Tuen Mun Town Plaza I, Shop 2253B-2256A, Tuen Mun
2920 4013
New Town Plaza III, Shop A331, Sha Tin
2713 0192
Food Stores
Kinwick Centre, 1/F, 32 Hollywood Road, SOHO
2921 8552
Shun Tak Centre, Shop 206-209, 2/F, 200 Connaught Road Central, Sheung Wan
2921 8019
MTR Admiralty Station, Shop ADM 26-27
2426 1508
34-38 Queen’s Road East, Shop B & C, G/F, Kar Yau Building, Admiralty, Hong Kong
2465 3466
Windsor House, G1-G2, 311 Gloucester Road, Causeway Bay
6150 5764
G/F, 80 Gloucester Road, Wan Chai
2922 8061
Langham Place, Shop 25, B2, Mong Kok
2274 1928
Macau
Shoppes at Cotai Central, Shop 2116B, Level 2, Sands Cotai Central, The Cotai Strip, Taipa
(853) 2885 3591
Shoppes at Venetian, Shop 830, Level 3, The Cotai Strip, Taipa
(853) 2857 8095